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EndNote vs Mendeley vs Zotero

Comparison of Reference Management Applications

  EndNote Mendeley Zotero
Website https://www.endnote.com https://www.mendeley.com/reference-management/reference-manager/ https://www.zotero.org
Reasons for use Offers more features than Mendeley or Zotero May be suitable for SA Health staff who desire reference management software on a personal device May be suitable for SA Health staff who desire reference management software on a personal device
Cost None for SA Health staff: you can request installation from Digital Health SA Freemium model: software is free to use, costs apply for online storage over 2GB Freemium model: software is free to use, costs apply for online storage over 300MB
Storage Unlimited reference storage locally and in Endnote Online A mendeley.com account provides 2GB of free online storage for your references. Use of Mendeley’s online storage is required for the product to function properly.  A zotero.com account provides 300MB of free online storage for your references. No limit or cost for references stored locally, but if you choose not to sync with a zotero.com account for online storage, you are limited to using Zotero on one computer. Once you sync to Zotero’s servers, cloud storage limitations will activate.
Can be installed on Digital Health SA can install on SA Health computers only, not personal devices Any computer. Installation on an SA Health computer requires permission from Digital Health SA. Any computer. Installation on an SA Health computer requires permission from Digital Health SA.
Operating systems Windows, MacOS  Windows, MacOS, Linux Windows, MacOS, Linux
Online components EndNote online can be used as an adjunct to the desktop product. An online account with limited functionality is available for free (EndNote Basic). Need to sync with an online account at mendeley.com Can sync with an online account at zotero.com
Apps iPad app available  iPhone and iPad apps available Third party apps available 
Word processor compatibility  MS Word, OpenOffice, LibreOffice Ms Word, LibreOffice Ms Word, Google Docs, LibreOffice
Citation plug-in for word processor  ‘Cite While You Write’ plug-in ‘Mendeley Cite’ or ‘Citation Plug-In’ Plug-ins are bundled with Zotero and should be automatically installed on your supported Word Processor
Citation styles  Over 7000 styles available Over 7000 free styles available Over 9000 free styles available
Ability to import references from bibliographic databases  Yes Yes Yes
Ability to capture citation information from webpages Yes, with ‘Capture Reference’ browser extension Yes, with ‘Mendeley Web Importer’ browser extension Yes, with the ‘Zotero Connector’ browser extension
File attachment options Files can be attached to references (most commonly, PDFs) Files can be attached to references (most commonly, PDFs) Files can be attached to references (most commonly, PDFs)
Ability to annotate and highlight PDFs Yes Yes: contains an integrated PDF viewer Yes: Zotero will open PDFs in your computer’s default PDF viewer
Organisation options Users can create groups and group sets for their references Users can create folders to organise their references Users can create folders to organise their references
Collaboration options Can share reference groups/libraries with EndNote online Ability to create public groups Ability to create public groups