SALUS

Due to the Covid-19 pandemic the library service is currently not supplying print items (except for urgent patient care requests.) 

All interlibrary loan requests will be fulfilled in electronic format where possible. You will be advised if your request is not available in electronic format.

Every effort is made to complete your request quickly. However, document retrieval is subject to varying factors such as:

• Different Australian time zones
• How many libraries hold or have access to the resource
• Weekends/Public Holidays 
• If the article is available in print only (the library cannot guarantee your article will be available electronically)
• The postal/courier service - requests may take two-three weeks to arrive

​If your request is required urgently or within a certain time frame please let us know by calling 7074 2659 during business hours.

Where is the request button and what does it look like?

From the Library catalogue the only way to see the request button is to click on the title of a journal, article or book.

The request button is circled in the screen shot below. The button may not always be visible on screen - you may need to scroll down to see it.

What will happen when I click on the request button?

• Login with your SALUS username (if a login box appears)
• A pre-populated form will appear with all the citation details completed
• Check the details are correct, then select a pickup location if applicable (e.g. if you are requesting a book); or, add a special instruction
• Click request and you're done!

Why am I seeing a request button when the item is immediately accessible?

You may see the request button next to journals or articles with available access, but don't forget the library might only have access to a journal for a certain number of years - e.g. 1999 to 2011, and you require an article from 2014, so the request button will still need to be visible for all years access is not available.