Due to the Covid-19 pandemic the library service is currently not supplying print items (except for urgent patient care requests.)
All interlibrary loan requests will be fulfilled in electronic format where possible. You will be advised if your request is not available in electronic format.
For urgent requests please phone 7074 2659 to let us know.
Urgent requests can only be processed between 8:30am-4:00pm Monday to Friday (excluding public holidays).
Ways to submit a request...
1. Complete a blank request form (login with your SALUS username and click Create Request from the left-hand panel). ** Check the Library catalogue before submitting a request - you may have immediate access to the item
2. From any OVID database. Click on "Item not available...Request it!" to generate a pre-populated request form
3. Look for the 'Unavailable through SALUS...request it!' button when searching the catalogue. Tip: You may need to scroll down the page to see the 'request it!' button
4. Look for the blue bar that says "Item unavailable through SALUS? Click here to request an Interlibrary Loan!" at the top of the screen when you search the catalogue.
Yes! The majority of requests are free, with the cost covered by the SA Health Library Service. If there is a fee involved Library staff will contact you before making a purchase
You will need a username only. This will be your current SALUS username
There is no need to use more than one username or swap between accounts when making requests. Simply choose one of your current SALUS usernames to use for all your submissions
Yes, requests can be submitted from any device or location with an internet connection
Most articles will be accessible from your Document Delivery account. Login to check your requests or access PDF documents
Email the Interlibrary Loans team firstname.lastname@example.org
Phone the Interlibrary Loans team on 8282 0777 or 7074 2659
Every effort is made to complete your request quickly. However, document retrieval is subject to varying factors such as:
If your request is required urgently or within a certain time frame please let us know by calling 7074 2659 during business hours.
Where is the request button and what does it look like?
From the Library catalogue the only way to see the request button is to click on the title of a journal, article or book.
The request button is circled in the screen shot below. The button may not always be visible on screen - you may need to scroll down to see it.
What will happen when I click on the request button?
Why am I seeing a request button when the item is immediately accessible?
You may see the request button next to journals or articles with available access, but don't forget the library might only have access to a journal for a certain number of years - e.g. 1999 to 2011, and you require an article from 2014, so the request button will still need to be visible for all years access is not available.
Links checked 29/05/2019